TeleCRM

Account · Sales and service

Open source

TypeScript · Fastify · Twenty CRM · VICIdial · Asterisk · WebRTC · Docker

Brief

One workspace per agent instead of four windows.

A dialer and a CRM that stay in step without a monolith.

Consent and do-not-call enforced before a call is placed.

Delivered

An embedded softphone beside the record, with screen-pop and dispositions.

A TypeScript bridge syncing the dialer and the CRM in real time.

Compliance checks in the dial path, with an audit trail.

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