About
Ten years owning systems end to end.
I own systems end to end: the network they run on, the telephony that carries the calls, the platforms that record and reconcile what happened, and the people who will run it after me. I work remotely, write things down, and treat a number nobody can reproduce as a bug.
I take consulting engagements and I am open to a senior IT or engineering role where one is needed.
§4 · Engineer of record
Charbel Abou Rached
BSc Computer Communication Engineering · AUL – Arts, Sciences and Technology University
Base
Remote · Lebanon (UTC+3) · taking engagements
Languages
Arabic, native · English, fluent · French, professional
Open to
Engagements · senior roles
Checked
Reconciled · Variance 0.00
Revision history
- 2022 – presentIT System Manager, TeleSupport International (An ITG Company) · Bsalim, Lebanon
- 2016 – 2022Operations Technical Team Lead, TeleSupport International (An ITG Company) · Bsalim, Lebanon
- 2014 – 2016Chief Brand Officer / Sales Manager, Vortex Modern Supply · Beirut, Lebanon
- Alongside
- 2024 – presentTechnical lead, national call centre for the Ministry of Social Affairs, Contracted by the UN World Food Programme · Lebanon
- 2020 – 2023Financial Advisor (freelance), MetLife · Remote
- SectorsHumanitarian programmes with UNHCR, WFP and UNICEF · A national internet provider · Insurance · Commerce
Certificates
| Credential | Issuer | Issued |
|---|---|---|
| Analyzing VoIP Traffic with Wireshark | LinkedIn Learning | Feb 2024 |
| CCNA: Enterprise Networking, Security, and Automation | Cisco | Oct 2022 |
| CCNA: Switching, Routing, and Wireless Essentials | Cisco | Aug 2022 |
| CCNA: Introduction to Networks | Cisco | Jul 2022 |
| Cybersecurity Pathway | Cisco | Jun 2022 |
| Cybersecurity Essentials | Cisco | Jun 2022 |
| Asterisk Certified Essentials | Sangoma | Sep 2021 |
| PBXact Certified Essentials | Sangoma | Sep 2021 |
| Networking Essentials | Cisco Networking Academy | Aug 2021 |
| NDG Linux Essentials | Cisco Networking Academy | May 2021 |
| Get Connected | Cisco Networking Academy | May 2021 |